The Lee Boutique
Policies
Custom Jewelry Policy
We treat custom jewelry as a personalized experience. Final materials, timelines, and delivery details are confirmed during inquiry so every piece feels intentional.
Returns & Exchanges
Custom charm jewelry is created to reflect your story. Return or exchange options are reviewed case-by-case and shared during the inquiry process.
Event Booking Policy
Event bookings are confirmed through direct inquiry. Availability, guest count, setup requirements, and timing are coordinated before your event is reserved.
Cancellation
We share cancellation terms before booking so you know what to expect. These details are finalized as part of the inquiry and confirmation process.
Travel & Service Area
The Lee Boutique serves Southwest Florida and travels for appropriate events. Travel logistics, fees, and location details are confirmed during inquiry.
Workshop Ticket Refunds
Customer-requested refunds are available up to 72 hours before the scheduled workshop start time. Refund requests must be made by email. Eligible excess tickets may also be refunded within this timeframe. Tickets are non-refundable within 72 hours of the workshop and no refunds are issued for no-shows. If The Lee Boutique cancels a workshop, all affected registrations receive a full refund.
Privacy
Contact information and inquiry details are used only to coordinate messaging, book services, and support your event or jewelry request.
Email Updates & Marketing
If you subscribe for email updates, we may send event announcements, workshop invitations, product updates, promotions, or general Lee Boutique news. We store your email address and the date you subscribed. Every promotional email includes an unsubscribe link, and unsubscribed, bounced, complained, or otherwise suppressed addresses are excluded from future marketing emails. Direct responses to your inquiries and booking communication are handled separately from promotional campaigns and are not affected by unsubscribing. We do not sell subscriber information to advertisers. Service providers we use to deliver email (such as our email delivery platform) process this data solely to operate email delivery on our behalf. We may keep minimal records of unsubscribe and delivery status to honor opt-out requests and meet email delivery requirements.
Booking a Private Event?
Build Your Quote submissions are governed by our separate Terms & Booking Policy, covering deposits, holds, and final payment.
Build Your Quote